Return & Refund Policy

Effective Date: 23-03-2025
Last Updated: 23-03-2025

At DKWEBART, we are committed to delivering high-quality web design, development, SEO, and branding services. As our services are custom-tailored to each client’s needs, we do not offer returns or refunds once a project has started.

1. Payment Policy

✅ To initiate any project, a 30% upfront payment is required.
✅ The remaining 70% balance must be paid upon project completion and before final handover.
✅ All payments are non-refundable once the project is in progress.

2. No Returns or Cancellations

Since our services involve digital products and personalized solutions, we do not accept returns or provide refunds for completed or ongoing work. Once we begin working on a project, the deposit and any paid amounts are non-refundable under any circumstances.

3. Project Revisions & Modifications

✔ We ensure client satisfaction by offering a revision phase as per the agreed project scope.
✔ Any additional changes beyond the agreed scope may incur extra charges.

4. Service Disruptions

In case of unforeseen circumstances or technical issues from our end, we will work closely with you to resolve any problems and ensure project completion.

5. Contact Us

If you have any questions regarding our policy, feel free to contact us:

📍 Address: Minuwangoda, Sri Lanka
📞 Phone: +94 777 268 284
📧 Email: dktrading1985@gmail.com

Your trust is important to us, and we are dedicated to providing transparent and professional services. Thank you for choosing DKWEBART! 🚀